上海大学图书馆关键绩效指标(KPI)管理实践

Key Performance Indicator(KPI) Management in Shanghai University Library

针对大学图书馆管理中存在的问题,为适应上海大学管理模式的变革,上海大学图书馆在学校KPI管理目标、原则和愿景的指导下,积极思考如何建立以关键绩效指标(KPI)为指导思想的绩效管理体系。文章通过对上海大学图书馆KPI管理实践的研究,为高校图书馆探索校馆、馆内各部门、图书馆馆员之间KPI管理体系的构建提供思路。

In view of the problems existing in university library management currently,and in order to adapt to the management model reform of Shanghai University（SHU）,SHU library actively explores how to set up the performance management system guided by Key Performance Indicators（KPI） according to the university＇s KPI management objectives,principles and visions. The KPI management practice in SHU library provides new ideas for other universities libraries to construct KPI management systems for libraries,library departments and library staff.