探索提升业扩报装服务水平的管理办法

To Explore the Management Measures for Improving the Service Level of Electric Service Expansion and Management

业扩报装服务是电力公司为客户提供的首要服务,在电力体制改革的不断深入与推进趋势下,电力体制竞争机制也在不断的完善。近两年,电力企业出台了一系列简化业扩报装的制度、政策,以进一步提升业扩报装服务水平。电力企业在面临新形式的挑战与机遇下,积极思考提升业扩报装服务水平的措施与办法。本文将从需求侧与供给侧角度,探索提升业扩报装服务水平的管理办法。

The expansion of service is the primary service for the power company to provide services to the customers. With the continuous deepening and furtherance of the reform of the electric power system, the power system competition mechanism is also constantly improved. In the past two years, the electric power enterprises have introduced a series of systems, policies simplifying the electric service expansion and management, in order to further improve the service level. Power enterprises in the face of challenges and opportunities under the new form, actively think about the measures to improve the service level. This article from the demand-side and the supply-side,explores the management methods to enhance the service level of the business expansion.