5Victor B Teye, Denis Leclerc. Product and service delivery satisfac- tion among North American cruise passengers[J]. Tourism Management, 1998,19(2):153-160.
6Kam Hung, James F Petrick. Why do you cruise? Exploring the mo- tivationsfor taking cruise holidays, and the construction of a cruising motivation scale[J]. Tourism Management, 2009,7( 19):97-100.
7Hailin Qu,Elsa Wong Yee Ping. A service performance model of Hong Kong cruise travelers' motivation factors and satisfaction [J]. Tourism Management, 1999,4(2):237-244.
8Pizam A, Neumann Y, Reichel A. Dimensions of tourist satisfaction with a destination area[J]. Annals of Tourism Research, 1978,5 (3): 314-322.
9Chon K S, Olsen M D. Functional Congruity and Self Congruity Ap- proaches to Consumer Satisfaction. Dissatisfaction in Tourism [J]. Journal of the International Academy of Hospitality Research, 1991, (3):2-22.
10Kingchan K.Tourist satisfaction in relation to a holiday in Thailand [R]. Australia:Cooperative Research Centre for Ecologically Sustain- able Development of the Great Barrier Reef, 1997.3-4.