巴黎社区图书馆服务调研及启示

Research and Enlightenment of Community Library Service in Paris

通过调查巴黎65家市政社区图书馆的设施布局、特色馆藏、服务时间以及针对普通公众、残障人士和未成年人开展的服务活动,分析其特色服务、人文服务、互动服务、合作服务等服务理念,提出我国社区图书馆发展应当构建布局合理的服务体系、打造公众的第三文化空间、开展灵活多样的服务活动和提升以人为本的服务意识。

This paper investigates the facilities layout, characteristic collections, service time, and service activities for the general public, people with disabilities and minors of 65 municipal community libraries in Paris, and then analyzes their service concepts including characteristic service, humanistic service, interactive service and collaboration service. Finally, it advises that our community libraries should establish a rational layout of the service system, build a third cultural space for public, carry out flexible service activities and enhance people-oriented service sense.