高校大学生对公共交通工具使用满意度分析

Analysis on Undergraduates Using Public Transportation and Their Satisfaction

目的 了解大学生出行情况以及对公共交通工具的使用,探讨大学生对公共交通满意度的影响因素,为城市绿色交通体系建设和生态环境改善提供依据。方法 该研究采用现况调查的研究方法,选取600名在读大学本科生为研究对象进行问卷调查。调查内容包括：研究对象的一般人口学特征,出行情况,使用公共交通工具的满意度等方面的信息。采用Epidata3.1软件建立数据库,SPSS19.0软件进行统计分析。结果 共回收有效问卷544份,40.44%的大学生认为校园周边的交通环境一般,58.27%的大学生出行频率1-2次/d,44.49%的大学生认为其所在市的公共交通设施一般。大学生对公共交通满意度的平均得分为29.70分,最高分46分,最低分12分,488人（89.71%）满意度得分〈36分,56人（10.29%）满意度得分≥36分。多因素Logistic回归分析表明校园周边的交通环境是影响满意度的主要因素。结论 目前在校大学生对公共交通的满意度较低,校园周边交通环境的好坏直接影响大学生对公共交通的满意度。

Objective This study aimed to understand undergraduates’travel and satisfaction of public transport, and to explore the influences of satisfaction. The findings will provide the basis for the city green traffic system construction and ecological environment improvement. Methods A cross-sectional study was used to collect data. In our study, 600 students were recruited as subjects. The demographic characteristics, travels, satisfaction, etc. were surveyed. Epidata3.1 was used to set up a database; SPSS19.0 was used to analyze the information. Results Five hundred and forty-four valid questionnaires were recalled. And 44.49% of students thought that the city’ s public transport facilities were ordinary. The mean score of students’ satisfactions for public transport was 29.70. The maximum score was 46, the minimum score was 12.The vast majority of students’ （89.71%） score for satisfaction were less than 36, only 56 （10.29%） were more than 36. Multivariable Logistic regression analysis showed that the traffic environments of campus surrounding were the main factors influencing the degree of satisfaction.Conclusions Currently, satisfactions for public transportation are lower among undergraduates, and the traffic environments of campus surrounding directly affect students’ satisfaction on public transport.