基于社会冲突理论视角的高校信访制度构建

On the Establishment of Petitioning System in Colleges and Universities from Perspective of Social Conflict Theory

高校信访是社会冲突在高等教育领域的缩影,具备社会冲突所具有的正负功能。高校应结合信访的匿名性、多样性、集中性、周期性等特点,构建高校信访诉求、研判、走访、督办等制度,充分发挥其减压、报警、调节、整合的正功能,从而维护师生员工的合法权益,保障校园和谐稳定,促进高等教育健康有序发展。

The petitioning from colleges and universities is the epitome of social conflicts in the fields of higher education which is characteristics of all the positive and negative functions in those conflicts.In the combination of the features of its anonymity,multiformity,concentricity and periodicity,colleges and universities are supposed to establish the systems of appeal,assessment,interview and supervision and make full play of the postive function in decompression,alert,adjustment and integration in order to safeguard the legitimate rights and interests of all students,staffs and faculties,guarantee the the harmony and stability on campus,and promote the healthy and orderly development of higher education.