摘要
目的通过实施新常态护理管理模式,解决和改进手术室医疗设备在维护和保养方面的检查合格率,提高手术室医疗设备维护保养的服务满意度。方法2013年1月-2014年12月运用新常态护理管理模式,制定护理管理的具体细则并实施,对实施结果进行反馈性改进。结果经过2年的新常态护理管理,手术室医疗设备合格率由实施前的51.67%-68.89%提高到70.00%-93.75%,差异有统计学意义(P〈0.05);患者的满意度由66.25%提高到86.25%,差异有统计学意义(χ^2=8.835,P〈0.01);手术室医疗人员的满意度由63.33%提高到90.00%,差异有统计学意义(χ^2=5.963,P〈0.05)。结论新常态护理管理模式持续、循环地提高手术室医疗设备维护保养水平,使得手术室医疗设备维护保养更加系统化、规范化,在实际工作中具有推广意义。
Objective To explore the effect of nursing management mode in the new normal on maintenance of medical equipment in operation room, to improve the qualified rate and service satisfaction. Methods We used nursing management mode in the new normal to formulate specific rules of nursing management and improve the implementation effect between January 2013 and December 2014. Results After using nursing management mode in the new normal for 2 years, the qualified rate of medical equipment in operation room increased from 51.67% -68.89% to 70. 00% -93.75%, the differences were statistically significant (P 〈 0.05). The patients' satisfaction increased from 66.25% to 86.25% , the difference was statistically significant ( χ^2= 8. 835, P 〈0.01 ). The satisfaction of medical staff in operation room increased from 63.33% to 90.00% , the difference was statistically significant ( χ^2 = 5. 963, P 〈 0.05 ). Conclusions Nursing management mode in the new normal can improve the maintenance of medical equipment in operation room continuously and make it more systematic and standardized.
作者
李静
彭珊珊
吕慧
于洋
陈琳
牛洪欣
Li Jing Peng Shanshan Lyu Hui Yu Yang Chen Lin Niu Hongxin(Operation Room, Affiliated Hospital of Shandong Academy of Medical Sciences, Ji'nan 250031, China The 5th Department of Surgery, Affiliated Hospital of Shandong Academy of Medical Sciences, Ji'nan 250031, China)
出处
《中华现代护理杂志》
2016年第21期3073-3076,共4页
Chinese Journal of Modern Nursing
基金
山东省科技发展计划(2014GSF118182)
关键词
手术室
护理管理
医疗设备
质量控制
Operation room
Nursing management
Medical equipment
Quality control