风险意识管理在手术室护理管理中的应用效果

Application effects of risk awareness management in nursing management of operating room

目的 探讨风险意识管理应用在手术室护理管理中的效果。方法 选取2015年1月-2016年9月在我院接受手术治疗的600例患者,随机均分为实验组和对照组,每组各300例。实验组应用风险意识管理,对照组接受手术室常规护理,对比两组发生的风险事件、投诉纠纷情况、对护理的满意程度,并评价其临床效果。结果 实验组发生风险合计13例（4.33%）,相比对照组风险事件发生总数33例（11.00%）大幅减少,差异有统计学意义（P〈0.05）。实验组患者的医疗纠纷和投诉均为1例,对照组投诉15例,纠纷8例,实验组明显减少,差异有统计学意义（P〈0.05）。实验组对护理满意度各项评分相比对照组明显更高,差异有统计学意义（P〈0.05）。结论 风险意识管理的应用,通过逐步增强护理人员自身的风险意识,护理人员更加应认真仔细工作,可以减少各类风险的发生,对于减少医疗纠纷、缓解医患关系以及增强患者对于护理团队的满意度都具有重要的意义,值得临床推广。

Objective To explore the application effects of risk awareness management in the nursing management of operating room.Methods A total of 600 patients undergoing surgical treatment in our hospital from January 2015 to September 201,6 were randomly divided into experimental group and control group,with 300 patients in each group.Risk awareness management was applied in the experiment group,and regular nursing was applied in the control group.The occurrence of risk events,complaints and disputes,the degree of satisfaction towards nursing care were compared between two groups and clinical effects were evaluated.Results There were 13 cases （4.33%） of risk events in the experimental group,significantly lower than 33 cases （11.00%） in the control group,arid the difference was statistically significant （P〈0.05）.In the experimental group,medical dispute and complaint was seen in 1 case respectively,significantly lower than 15 complaints and 8 disputes in the control group,and the difference was statistically significant （P〈0.05）.The scores of nursing satisfaction in the experimental group was significantly higher than that in the control group,and the difference was statistically significant （P〈0.05）.Conclusion The application of risk awareness management is gradually strength- ened by the nursing staff＇s own risk consciousness,and the nurses are more careful in the work,which can reduce the occurrence of various kinds of risks.It is of great significance to reduce the medical disputes,relieve the doctor-patient relationship,and enhance the satisfaction of the patients to the nursing team,which is worthy of clinical promotion.