微信环境下高校图书馆信息化服务质量评价体系构建

Construction of University Library Information Service Quality Evaluation System Under WeChat Environment

为提升高校图书馆信息服务质量,实现馆藏资源的最大化利用,使高校图书馆更好地服务于校内师生,本文从高校图书馆微信环境下信息化服务现状切入,综合服务现状阐述微信平台服务的不足以及建设与之相应的质量评价体系的实际价值,在此基础上对信息化服务质量的评价体系构建提出了建设性意见。

In order to improve the quality of university library information service, to achieve the maximization of library resources utilization and to serve the university better, this article expounds the insufficiency of the present information service under WeChat environment and analyzes the values of constructing a quality evaluation system for information service, base on which it puts for- ward some suggestions on the conslruction of university library information service quality evaluation system.