公众满意视阈下基本公共服务的匹配效率测度

The Measurement of Matching Efficiency of Basic Public Under the Perspective of Public Satisfaction

文章通过AMOS评价模型对基本公共服务的匹配效率进行相关测度和验证,研究结果表明:公共服务水平和生产绩效对公众满意度产生了正向促进作用,而公共财政资源的配置与决策规模对公众满意的影响效应则为负向的抑制作用。实证研究显示:财政资源配置对生产绩效的影响实为抑制效应,而资源配置与决策规模、生产绩效等亦会同时影响基本公共服务的水平。

In this paper, the AMOS evaluation model in used to measure and verify the mathching effciency of basic public services. The results show that the level of public services and production performance have positive effect on public satisfaction, then the allocation and the decision-making scale of public financial resources are the main factors that having the negative inhib- tion effect on the efficiency of public services, further empirical research shows that the effect of financial resource allocation on production preformance is a repressive effect, and the scale of resource allocation and decision-macking and production perfor- mance will also influence the level of basic public services.