组织沉默对员工负向行为的影响及其作用机制

Impacts of organizational silence on employees negative behavior and its action mechanism

组织沉默指员工了解组织运行中潜在的问题,但是出于某种目的而没有表达个人观点的行为。已有研究集中于组织沉默的概念、测量及影响因素上,鲜有研究探讨组织沉默影响其结果变量的作用机制。以619名员工为研究样本,本研究考察了组织沉默对员工工作倦怠和离职倾向的影响,以及两种心理感知(自我效能感和工作投入)在此过程中的中介作用。研究结果表明:组织沉默与员工工作倦怠和离职倾向都呈负相关关系,自我效能感与工作投入在组织沉默和员工工作倦怠与离职倾向关系中起中介作用。

Organizational silence is a behavior that employees know the potential problems of organization operation, but do not express individual views for some purposes. Other studies pay more attention to the concept, measurement and influence factor of organizational silence, but rarely focus on the role which organizational silence plays in its outcome variable. Based on 619 employees as research samples, this paper explores the impact of organizational silence on job burnout and turnover intention, as well explores the mediating effect of two psychological perceptions （ self - efficacy and work engagement） in this process. The research indicates that organizational silence showed a negative correlation with job burnout and work engagement, as well self- efficacy and work engagement act as the mediator in mentioned negative correlations.