5G网络的端到端客户感知评估方法

An Evaluation Method of End-to-End Customer QoE in 5G Network

在5G网络中,通信业务类型、网络连接数、网络质量需求都将大幅增加,研究如何有效保障5G网络的质量和接入能力已成为重要课题。通过对5G网络客户感知的评估方法进行深入研究,指出现有客户感知分析方法需要改进的方面,提出把业务需求、客户真实体验与5G网络流量分析相结合的思路,建立了一个基于网络连接的客户感知量化评估方法,并验证了该方法的有效性。

In the 5G network, the communication service type, the network connection number, the network quality demand will increase greatly. The research on the effective guarantee of the 5G network quality and the access capability is an important issue. The evaluation method of customer perception for 5G network is thoroughly analyzed and the aspects to be improved for the existing customer perception analysis methods were pointed out. Then, the idea that combines service demand, customer＇s real experience and the 5G network traffic analysis was put forward. A quantitative customer perception evaluation method named CBMOQ was built whose effectiveness was verified.