摘要
当前,培训中心正面临着国企改革、行业寒冬、转型发展的严峻考验,对后辅系统的服务质量提出了更高、更新的要求。作为学校后辅系统的职能部门,只有对内苦练内功提质增效强管理,对外自我加压开拓创新树品牌,才能更好促进学校专业化发展;作为后辅系统的每一名员工,只有明确自己的角色与定位,切实转变自己的思想观念,提升自身的职业素养,增强业务技术水平和干事创业的奉献精神,才能进一步提高服务质量,为中心的转型发展多做一份贡献。
Training Center for the Workers and Staff of Jianghan Petroleum Administration is facing the challenges of SOE reform, chilly period in training industry and its transformation for development, bringing about a higher demand for rear-service quality. As a functional unit of Training Center, the rear--service department should work harder to strengthen internal management and make innovation in brand building in order to help Training Center go out from current dilemma and achieve better development. As a worker of rear--service department, he or she should define his or her own position, change his or her views and values, improve self--accomplishment and raise professional level and enhance the dedication spirit to improve service quality and make a contribution to transformation and development of Training Center.
出处
《江汉石油职工大学学报》
2017年第1期105-107,共3页
Journal of Jianghan Petroleum University of Staff and Workers
关键词
后辅工作
角色定位
服务质量
Rear-service Work
Role Definition
Service Quality