风险情境下的IT外包知识转移效果改进决策

Improving Decision-Making on the Effect of Knowledge Transfer in IT Outsourcing under Risk

通过建立风险情境下的IT外包知识转移Stackelberg模型,研究了发包方与服务商的知识转移策略,分析了发包方的风险态度和转移知识的企业专用性对知识转移效果的影响机理。研究结果发现,风险意识不够强的发包方不应进行知识转移,增强发包方的风险意识可以局部改进知识转移效果,增强发包方转移知识的企业专用性可以全面改进知识转移效果。最后提出了发包方在长、短期内的知识转移效果改进策略,并用算例验证了策略的有效性。

By building a Stackelberg game model, we and the contractor in IT outsourcing under risk. We study knowledge transfer strategies of both the contractee analyze the influence of the risk attitude and the firm- specificity of the transferred knowledge of the contractee to the effect of knowledge transfer in IT outsourcing. The results show that, if the risk awareness of the contractee is not strong enough, the contractee should not transfer its knowledge ; the contractee can partially improve the effect of knowledge transfer by enhancing its sense of risk and overall improve the effect of knowledge transfer by enhancing the firm-specificity of the transferred knowl- edge. Finally, we propose the strategies of the contractee to improve the effect of knowledge transfer in the long run and short run. Numerical examples are given to illustrate the effectiveness of these strategies.