3The NPSA.Healthcare risk assessment made easy[EB/OL].[2010-12-22].Available from:URL.http://www.nrls.npsa.nhs.uk/resources/collections/root-cause-analysis.
4The NPSA.Seven steps to patient safety.The full reference guide[EB/OL].[2010-05-12].Available from:URL.http://www.nrls.npsa.nhs.uk/resources/collections/seven-steps-to-patient-safety.
5WHO.World Health Organization World Alliance for Patient Safety,2006[EB/OL].[2010-10-20].Available from:URL.http://www.nrls.npsa.nhs.uk/resources/collections/seven-steps-to-patient-safety.
6Sun NY,Wang L,Zhou J,et al.International comparative analyses of healthcare risk management[J].Journal of Evidence-Based Medcine,2011,4:.
7Rockville.Agency for healthcare research and quality.Reducing errors in health care:translating research into practice.AHRQ Publication No.00-PO58,April 2000[EB/OL].http://www.ahrq.gov/qual/errors.htm.
8Victorian Auditor-General's Office.Patient safety in public hospitals[EB/OL].[2010-08-24].Available from:URL.http://download.audit.vic.gov.au/files/Patient_Safety_Public_Hospitals.pdf.
