企业间关系质量对质量绩效的影响机理——一个有中介的调节效应模型

Research on the Mechanism of Supply Chain Inter-firm Relationship Quality for Quality Performance——A Model based on Mediated Moderation Effect

文章针对我国目前部分虚拟经营企业的产品质量问题,从供应链管理的视角进行了解释。通过对供应链企业间的关系质量、知识转移与企业质量绩效间关系的文献进行梳理,整理出供应链企业间的关系质量—质量知识转移—质量绩效的关系框架,并通过调节变量质量知识距离的引入,最终提出一个有中介的调节模型。模型假设:供应链企业间的关系质量对企业的质量绩效有显著正向影响,质量知识转移在供应链企业间的关系质量与企业质量绩效之间有显著中介作用,质量知识距离对关系质量与质量知识转移之间的关系具有负向调节作用,关系质量与质量知识距离的交互作用通过质量知识转移间接影响企业质量绩效。文章还对供应链企业间的关系质量与企业质量绩效间的复杂关系加以阐释。

Aiming at the product quality problem of some virtual enterprise in China at present, explained from the perspective of supply chain management. Based on the literature at home and abroad, this study built the relation framework of supply chain inter-firm relationship quality, quality knowledge transfer and quality performance, Quality knowledge distance as a moderator variable, built a Mediated-moderation model. This models assumed that supply chain inter-firm relationship quality has a significant positive impact on the quality performance through the intermediary role of quality knowledge transfer, quality knowledge distance has negative effect on the relationship between relationship quality and knowledge transfer. The interaction between relationship quality and quality knowledge distance has a significant positive impact on the quality performance through the intermediary role of quality knowledge transfer, thus explaned the complex relationship between supply chain inter-firm relationship quality and quality performance.