消毒供应中心层级岗位管理实践

Post management and performance evaluation practice in Central Sterile Supply Department

我院消毒供应中心(CSSD)为探讨岗位管理与绩效考核方法,通过分析工作岗位类别、性质,制定了岗位说明书,明确了岗位职责和任职条件;在护理部制定的CSSD护士岗位层级比例N1∶N2∶N3∶N4∶N5=2∶8∶4∶3∶1的框架下,护士以学历、职称、工作经验、专业技术水平和能力为要素竞聘岗位层级;实行"人岗匹配、能级对应"的岗位分工与排班形式,综合层级岗位、工作数量及质量进行绩效考核与分配。提高了工作人员工作积极性、增强了服务意识,提高了工作质量和工作效率,提高了工作人员及服务科室的满意度。

In order to investigate the post management and performance evaluation methods, we analyzed Central Sterile Supply Department （CSSD） job categories and properties, set up post instructions, and made responsibilities and qualifications clear. Based on the nursing department＇s framework of N1 ： N2 ： N3 ： N4： N5=2 ： 8 ： 4： 3 ： 1 for the post level proportion of CSSD nurses, nurses should compete their posts according to their education background, professional title, work experience, professional skills and the ability for the post level. By ＂worker-post-matching＂ scheduling form and making job performance evaluation on the basis of post level and quantity and quality of work, we improved the motivation and service awareness of employees, improved the work quality and work efficiency, and enhanced the satisfaction of medical staff, operating room and clinical departments.