电子商务背景下我国铁路货运模式的转型研究

Research on Reform of Chinese Railway Freight under the Electronic Commerce Environment

近年来,我国电子商务得到了快速的发展,快递行业崛起,小件货运突出,公路、水路、航空的货物运输量均呈现增长趋势,铁路货运的市场正在被逐步蚕食,因此,在电子商务背景下铁路货运模式的转型是必要的。目前,我国铁路货运主要存在业务种类单一,服务功能不全,经营的灵活性不足,缺乏有效的信息沟通与传递电子商务网络不健全等问题。文中提出要充分利用现有的铁路资源,积极开展金融物流服务,加强客户关系管理,培养专业的物流人才,规范铁路货运的收费标准和进行国有企业改革的举措,促进铁路货运向现代物流转型。

In recent years,Chinese electronic commerce is booming. On the one hand, the freight volume of highway, waterway and aviation is rising gradually. On the other hand, the market place of railway freight is shrinking. Therefore, the reform of Chinese railway freight is just around the corner under the electronic commerce context. Nowadays, railway freight has some problems as follows the business type is single, the service level is not high, the management flexibility is poor with lack of effective information communication and transmission, the electronic commerce network is not perfect. After research, the paper puts forward that we should make full use of the existing railway network resources. To carry out financial logistics services, customer relationship management should be strengthened, professional logistics personnel should be trained, railway freight charge standard should be combined with the reform of state - owned enterprises to promote railway freight to modern logistics transformation.