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高星级酒店员工培训对离职意向的影响机制 被引量:2

A Study of the Influence Mechanism of Employee Training on Turnover Intention in the High-star Hotel
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摘要 在酒店行业员工流失率高的背景下,从实证角度探讨酒店员工培训对员工离职行为的影响路径,对酒店人力资源管理具有一定的指导意义。员工培训作为影响员工离职行为意向的外在环境变量,需要通过员工培训工作感知变量和工作满意度、工作忠诚度等情感变量起作用。因此,酒店在重视员工培训环境营造的同时,更要关注员工由培训收获感知而来的态度变化。 Under the background of high employee turnover in the hotel industry, this article study the influence paths of hotel employee training on employee turnover behavior from the perspective of empirical view, which can effectively guide the human resources management of hotel industry. Employee training, as an influence behavior intention of employee turnover in the external environment variables, need to play a role via the employee training work perception variables and affective variables, such as job satisfaction, loyalty etc. Therefore, the hotel's human resources department attaches great importance to employee training environment. Meantime, it is also needed to pay more attention to the perception and attitude change by Employee training.
作者 石玉 罗金华 SHI Yu LUO Jinhua(College of Tourism, Sanming University, Sanming 365004, Chin)
出处 《三明学院学报》 2017年第1期17-24,共8页 Journal of Sanming University
基金 福建省教育厅社会科学研究项目(JBS14157) 三明学院科研基金项目(A201322/Q)
关键词 高星级酒店 员工培训 离职意向 影响机制 high-star hotel Employee training turnover intention influence mechanism
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