精益六西格玛理论在临床医疗中的运用

Application of Lean Six Sigma theory in clinical medicine

解决医疗需求的不断增加和医疗资源的相对匮乏的矛盾有效方法之一，就是通过医疗行业管理模式的不断变革和改进，来提高机构的工作效率，同时也有效地控制运营成本。运用于制造业和服务业的精益和六西格玛管理理论正逐步被医疗管理者引入到临床医疗中。本文系统阐述了精益六西格玛理论，并通过实例列举了其在医疗管理改造中的应用及取得的成效。

One of the effective methods to resolve the conflict between the ever-increasing medical demands and relatively limited medical resources is to improve the work efficiency of the medical institutions as well as to effectively control their operating cost through continuous reforms and improvements of the management modes in the medical industry. The Lean Management and Six Sigma Management theories which have been applied in manufacturing industry and service industry are now gradually being introduced to clinical medicine. This article systematically describes the Lean Management and Six Sigma Management theories and illustrates some examples of its application in health management renovation and the effects achieved.