高校图书馆“服务整合”内容及模式实践研究

Practical Research on the Content and Mode of “Service Integration” of University Library

【问题】高校图书馆应用系统独立分散且功能繁多,每个应用系统都有各自的身份认证和服务功能。【目的】为了实现系统之间的无缝对接,减少用户不必要的信息录入。【方法】对各应用系统进行异构数据整合,通过微服务站、微信等平台提供统一的跨服务跨应用的信息服务。【结果】不仅提高读者满意度和粘合度、拓宽读者服务渠道、完善图书馆管理,而且为以后的应用系统上线提供成熟的公共访问通道。

[Problem]The application system of university library is independent and has lots of functions. Each application system has its own identity authentication and service function. [Goal]In order to dock seamlessly among systems,reduce unnecessary user input information. [Method] We integrate heterogeneous data of the application system,and provide the cross- platform and cross- application information service by micro- service station and We Chat. [Result] This not only improves readers＇ satisfaction and adhesion,widens the service channels and improves the management of the library,but also provides a mature public access channel for the future application system.