读者需求与高校图书馆采访业务研究

Research on the Reader's Requirement and the Literature Acquisition of University Library

根据阅读对象需求不同,高校图书馆读者需求类型可以分为5种,即显性需求、隐性需求、随机需求、无需求和后续需求。高校图书馆以读者需求与馆藏文献的关系为基础,依据不同读者需求类型的特征,对传统采访业务流程进行持续改进,得到采访业务的3种新模式。3种新模式的采访业务能分别很好地满足3种主要类型的读者需求,并可改善传统采访业务。

The five different types of reader requirement are gotten by capturing and analyzing the reader＇s reading requirements based on different scenarios. Next, based on the relationships of the reader requirement and the library＇s literature collections in the library, the traditional literature acquisition process are improved continually according to the characteristics of those types of reader requirement, and then three new modes of literature acquisition are obtained and analyzed. It is believed that the literature acquisitions based on the new modes can well meet the three main types of reader requirement respectively, and also, can improve the traditional literature acquisition of university library.