台湾地区高校图书馆读者借阅违规处置政策探析

Analysis of Violations to Borrowing Policies in Taiwan University Libraries and Their Fine Policies

借阅违规是图书馆流通工作中最常见的读者违纪行为,如借阅证件违规使用、非正常借出、预约逾期、归还逾期、归还污损及遗失等。通过对台湾地区高校图书馆的借阅违规处置政策进行分析发现,其具有建立读者申诉制度,蕴含人文关怀,处置政策内容详尽细致、可操作性强的特点。我国大陆地区高校图书馆应该重视读者借阅义务性规范、建立多元化的读者借阅违规处置措施、细化读者借阅违规处置政策的内容及标准等。

Violations to borrowing policies are the most common type of policy infringement in libraries＇ daily operation. Examples are using illegal ID cards, overdue reservations, overdue returns, lost items, damaged items, and etc. Analysis on Taiwan university libraries＇ fine policies on violations to borrowing policies shows that Taiwan libraries have several exemplary characteristics： establishment of a reader appeal system, profound humanism solicitude and agenda, rigorously designed policies with extensive details, and strong operability. University libraries in China's Mainland can improve borrowing violation policies by emphasizing on borrowing norms, acknowledging variety in readers and their violation scenarios, and enhancing granularity in policy contents and standards.