上海吴淞口国际邮轮港乘客登船流程优化研究

Shanghai Wusongkou International Cruise Terminal Passengers Boarding Process Optimization

生产线平衡率较低会造成在制品积压、阻塞、误工误时等问题,最终导致生产效率和产能降低。文中针对上海吴淞口国际邮轮港乘客登船流程效率较低的实际问题,将整个登船流程看作是一条生产线,确定出登船流程中的瓶颈工序,结合工业工程的基本分析方法,对整个登船流程提出相应的改善方案。通过实例,论述了作业路线最优化、操作动作规范化、系统反应灵敏化是有效提高登船流程可动率和生产线平衡率的有效途径。

Production line balancing rate is lower will cause the products in the backlog, obstruction, and delays by mistake, ultimately results in the decrease of production efficiency and production capacity. Shanghai Wusongkou International Cruise Terminal passengers boarding, the author of this paper processes the realistic problem of low efficiency, see the whole boarding process as a production line and determine the boarding process bottlenecks in the process. Combined with the basic analysis method of industrial engineering, put forward the corresponding improvement of the boarding process. Through the instance, discusses the operation route optimization, operation standardization, system response sensitivity are effectively improve the boarding process moving rate and the production line balancing rate of effective way.