标准化沟通模式在重症孕产妇院前转运中的应用

Application of SBAR communication mode in the transfer of critically ill obstetric women

目的探讨标准化沟通模式在重症孕产妇院前转运前评估与交接环节中的应用效果。方法设计转运前标准化沟通信息登记表,用以标准化转运前评估与交接环节,护士按照登记表中的项目逐条交接,对方未交代的项目护士进行主动评估,并将结果登记并汇报接诊医生。结果运用标准化沟通模式后,有效缩短了转诊的通话时间和抵院后的处理时间,护士评估信息的错漏率由13.84%降低至4.23%,交接不清导致的不良事件发生率由7.41%降至1.21%,并在改善母婴结局等方面均取得较好效果。结论 SBAR沟通模式在重症孕产妇孕前转运的评估和交接环节中保证了重要信息的准确传递,为重症孕产妇的救治争取宝贵时间,值得临床上推广应用。

Objective To explore the application effects of SBAR （situation, background, assessment and recommendation） communication mode in the transfer of critically ill obstetric women. Methods A transfer from based on SBAR communication mode was designed and used to assess the psychological status and illness condition of critically ill obstetric women. Results After the application of SBAR communication transfer model, the communication time and hospital action time were both shortened and the occurrence of transfer problems decreased, while the pregnancy outcomes were improved （ P 〈 0. 05）. Conclusion Applying SBAR communication mode in the transfer of critically ill obstetric women is helpful to re- duce the transfer time and the occurrence of transfer problems, and improve the quality of patient handover.