2B.J.Pinell, J.H.Gilmore, The Experience Economy: Work is Theatre & Every Business A Stage IMP. Harvard Business Press, 1999.
3O'reilly, T., Web 2.0 compact definitions: Trying again [J]. Read, 2006.
4Gallouj, F. Innovation in the Service Economy: the New Wealth of Nations [M]. Edward Elgar Pub 2002: 38-42.
5Cheryl TI Druehl and Evan L. Porteus, strategic product/service innovations of an online firmEJ]. Decision Sciences, 2010,41 (3): 595-622.
6Van Kleef J.A.G., R.J., Developing capabilities and competence for sustainable business management as innovation: a research agenda [ J ]. Journal of Cleaner Production, 2007,15 ( 1 ): 38-51.
7Von Hippel, E. Democratizing innovation [M]. The MIT Press,2005.35-75.
