品牌形象的塑造和维护

品牌形象是企业生存和发展的关键所在,在品牌时代,塑造良好的品牌形象要坚持文化性原则、求异原则、长期性和兼容性原则。塑造品牌形象可通过五个途径:企业内部员工牢固树立塑造品牌形象的理念;提高产品质量,改善服务水平;引入文化因素,导入消费者情感;突出特色,勇于创新;重视公关和广告。品牌形象的维护要在四个方面进行:随时维护品牌形象的核心价值;不断提升产品质量;不断创新;

Brand is the key to survival and development for enterprises. During the times of brand,building a good brand should hold on the four principles: cultural,unconventional,long-term,and compatible. There are five approaches to create a brand: internal staff should establish the concept of shaping the brand firmly; improve the quality and the service; introduce culture factors and the sentiment of consumers; show features and innovation; emphasis on public relations and advertising. Four measures should be carried on: maintain the core values of the brand at any time; improve product quality continuously; keep innovation; the management of integrity.