360度评价在住院医师规范化培训学员沟通能力考评中的应用

Application of 360-Degree Evaluation System in Assessing the Communication Ability of Trainees in Resident Standardized Training Program

目的:分析"360度评价"在住院医师规范化培训学员沟通能力评考评中的应用价值。方法:应用"360度评价"表,对2014年-2015年湖北医药学院第五临床学院招收的内科、外科、妇产科、儿科住院医师规范化培训学员(共计84名)的沟通能力分别从带教老师、规培学员、护士、患者、管理者和同行进行多角度、全方位综合性评估。利用SPSS15.0对数据进行统计学分析。结果:调查表回收率99.59%,有效率96.52%,Cronbachσ可信度及有效度高。与单一评价者评分相比,"360度评价"的考评方式更科学有效。结论:证实了360度评价法能够清楚、合理、真实的评价出住院医师规范化培训学员沟通能力的真实水平。

Objective To analyze the role of 360-Degree Evaluation System in assessing the communication ability of trainees in the Resident Standardized Training Program. Methods The ＂ 360-Degree Evaluation Questionnaire Sheet＂ was used for total 84 trainees in the Resident Standardized Training Program to assess their abilities of communication in the Fifth Affiliated Hospital to Hubei University of Medicine. The trainees consist of the residents from departments of internal medicine,surgery,obstetrics and gynecology and pediatrics. The residents were experienced all-aspects evaluation by questionnaires to teachers,trainees,nurses,patients,management staff and co-workers. Results It showed that 360 degree evaluation can be used to assess communication skills for residents and shows comprehensive and objective effect,reflecting the individual and the fairness of the assessment principles. Conclusion It was confirmed that the 360-degree evaluation method can clearly,rationally and truly evaluate the real level of the communicative ability of the resident trainees.