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浅谈工作特征对酒店员工职业倦怠心理的影响 被引量:1

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摘要 通过对苏州部分星级酒店现状的调研,以及酒店工作特征对酒店工作影响的分析,提出通过酒店与员工两个方面的努力以提高服务水平,提升服务质量。
作者 许莲
出处 《高职论丛》 2010年第1期5-7,共3页 Higher Vocational Education Forum
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