云南省某公立医院医务人员工作满意度及影响因素

Analysis of Job Satisfaction and Influencing Factors of Hospital Staffs in One Pubic Hospital of Yunnan Province

目的了解云南省某公立医院医务人员工作满意度现状,分析其影响因素,为提高医务人员工作积极性提供科学依据.方法采用自行设计问卷,对云南省某公立三级综合医院医务人员进行现场随机抽样调查.结果医务人员工作满意度总体较高,不同工作类型、职称、工作年限、年龄、收入变化、对管理制度知晓情况、对绩效考核制度知晓情况以及对医院发展信心不同的医务人员对工作的满意度,差异有统计学意义(P<0.05).医务人员工作满意度的影响因素为医院管理制度的知晓情况、对绩效考核制度的知晓情况、收入变化情况、对医院发展的信心.结论医院在今后的工作中应注意建立和完善员工激励制度,制定更加合理的医院内部管理制度和收入分配制度,加大医院管理、绩效考核制度对医务人员的宣传和普及.

Objective To investigate the situation of job satisfaction for hospital staffs in one pubic hospital of Yunnan province, analyze the influencing factors which affect the job satisfaction, and provide scientific basis for improving job satisfaction among hospital staff. Methods Self-designed questionnaire was adopted in on-site simple random sampling survey among hospital staffs in one public hospital in Yunnan province. Results The hospital staffs expressed a higher satisfaction to their jobs, however, the hospital staffs in different characters showed different satisfaction to their jobs. The factor affecting the satisfaction for the job among medical staff included awareness of hospital management system and performance appraisal system, changes of income and confidence in hospital development. Conclusion For further enhancing the satisfaction to the reform among hospital staff, more attention should be paid to establish and improve staffs motivation system, and make rational hospital management, income distribution and performance appraisal system.