摘要
针对现有文献对服务从何而来缺失解释的研究现状,本文在制造企业服务衍生理论边界识别的基础上,将服务衍生划分为基于产品的服务衍生、基于市场的服务衍生和基于价值的服务衍生三种类型。借助文献检索案例获得的小样本数据,分析了三种类型服务衍生的国内外差异,利用江苏和山东两省105份有效问卷,分析了样本企业的三种类型服务衍生的状况;依据调查结果,刻画了企业如何依托优势制造业务进行服务衍生的实现机理。
According to the existing literature on lack of explaining service source, service derivative is divided into product-based, marketing-based and value-based on the foundation of the theory boundary identification. With the small sample coming from literature case, it analyzed the difference between domestic manufacturers＇ and foreign manufacturers＇ service derivative according to three deriva- tive types. It analyzed the state of sample manufacturers＇ service derivative based on 105 valid questionnaires from Jiangsu province and Shandong province. According to the survey results, it revealed realization mechanism of manufacturers for developing service derivative based on the advantage manufacturing resources.
出处
《中国科技论坛》
CSSCI
北大核心
2017年第5期80-86,共7页
Forum on Science and Technology in China
基金
国家自然科学基金资助项目(71472077
71673118)
江苏省自然科学基金资助项目(BK20160512)
关键词
服务型制造
服务衍生
类型对比
实现机理
Service-oriented manufacturing
Service derivative
Type comparison
Realization mechanism
