基于Petri网行为轮廓的网上订餐系统变化域分析

Analyzing the Change Domain of Online Meal Ordering System Based on Behavioral Profiles of Petri Network

变化域分析是业务流程管理的一项重要的研究内容。以网上订餐某APP为例,基于Petri网的行为轮廓概念,对顾客和商家交互模型中因营销策略引起的下单行为进行分析研究:首先通过行为相似性度量中采用的行为轮廓矩阵原理对比源模型与目标模型变迁对之间的行为关系,找出模型中的变化域;其次通过在变化域中配置变量变迁,达到变化域优化的目的,大大降低了业务流程产生死锁的可能。相比于源模型与目标模型,根据行为轮廓矩阵原理对比得出目标模型的变化域之后,引入了变量变迁进行配置以保证经过优化后的最终模型可以为组织或企业中不同的利益相关者提供模型中的信息,优化后的模型更能符合用户要求,最终使其更符合面向业务流程的需求。

The analysis of change domain is a significant research content of business process management.This article is based on the concept of behavioral profiles of Petri net by online meal ordering.The order behavior,which caused by marketing strategy from a customers-merchants interaction model,is researched.First of all,by comparing the source model and target model behavioral relations between their transition pairs,the change domain in the model is found out.The change domain is optimized by configuring the variable transitions in the change domain,it greatly reduces the possibility of a deadlock in the business processes.While the optimized model is more user-friendly than the source model and targetmodel,and ultimately makes it more responsive to the needs of business processes.The highlight of this paper is that the variables transition is introduced after obtaining the change domain of the target model based on the comparison of the behavioral profile matrixes.The configured target model ensures the final model to provide information for the different stakeholders in the organizations or the enterprises.