高校志愿服务成效评价指标体系的构建研究

Student Volunteer Service Effect and Construction of Evaluation Index System

当前志愿服务已成为高校德育育人的重要载体和途径,受到了国家和社会的热切关注。调研发现,高校志愿服务在实施中尚存在重开展、轻评价倾向,导致志愿服务管理部门或组织者无法从评价中找出需要加强的薄弱环节,从而阻碍了其发展。针对此情况,研究借鉴公益项目"综合绩效评估"理论框架,构建高校志愿服务项目成效评价指标体系,通过对其服务成效进行定级和诊断,并有针对性地解决存在的问题,促使高校志愿服务规范运行和持续发展。

An important carrier and means that colleges and universities use to do moral education is student volunteer service, which has attracted much attention of the society and relevant government departments. The investigation done by the author shows that student volunteer service tends to be offered but seldom assessed, which hinders long-term practice of the service for volunteer service administrators and organizers cannot find out weaknesses in the work without assessment, therefore, this paper, using comprehensive performance appraisal, attempts to build the index system to evaluate student volunteer service effect and to find out problems. With the problems solved, student volunteer service can be conducted regularly and insistently.