城市轨道交通商务车厢运营组织研究——以深圳地铁11号线为例

Study on the Operating Organization of Business Carriages for Urban Rail Transit——Taking Shenzhen Rail Transit Line 11 as an Example

深圳地铁11号线是国内城市轨道交通首条提供商务车厢服务的运营线路,本文对商务车厢票价及票务政策进行分析,对商务车厢客运、票务、稽查等运营组织进行研究,并浅析存在的问题,提供应对思路,以此为城市轨道交通行业差异化服务创新发展提供可鉴经验。

Shenzhen Metro Line 11 is the country＇s first urban rail transit with Business Class service. This paper analyzes the business class fares and ticketing policy, studies the business class passenger, ticketing, inspection organizations, etc.,and analyze the exist problems. Then propose solutionsto provide experience for the development of urban rail transit industry and innovative services.