品管圈在急诊腹痛患者分诊中的应用

Application of quality control circle in triage of patients with acute abdominal pain

目的规范急诊腹痛患者分诊流程,提高急诊腹痛患者分诊准确率,使患者得到迅速有效的诊治。方法选择2016年5月16~30日的急诊腹痛患者504例为对照组(改善前)。2016年9月1~15日的急诊腹痛患者608例为观察组(改善后)。通过现况调查、目标设定、解析、对策拟定与实施、效果评价与标准化等程序开展品管圈活动。结果急诊腹痛患者分诊准确率从改善前86.6%提高至改善后97%。结论开展品管圈活动,提高了急诊预检急诊腹痛患者准确率,规范了急诊腹痛患者分诊流程,保证了患者安全。

Objective Standardizing the emergency triage process and improving the accuracy rate of triage for abdominal pain patients,so that the patients can get rapid and effective diagnosis and treatment. Method 504 cases of emergency abdominal pain on May 16-30,2016,were selected as control group（ before improvement）,and 608 cases as the observation group（ after improvement） on september 1-15,2016. No significant difference in age between the two groups. Through the current situation investigation,goal setting,analysis,countermeasures and implementation,evaluation and standardization of the program to carry out the quality control circle activities. Result The diagnostic accuracy rate of emergency abdominal pain was improved from 86.6% to 97%. Conclusion QCC activities,can be able to improve the accurate rate of emergency abdominal pain pain patients,standardize the emergency triage process of abdominal pain patients,strengthen the nursing staff assessment of critically ill patients,and ensure the safety of patients.