医患纠纷调解的认知与思考

The Cognition and Reflectionon Mediation of Doctor-Patient Disputes

通过分析医患纠纷调解的现状,明确医患纠纷调解的内涵,探索多元化医疗纠纷调解措施:积极转变医学教育理念,不断深化医疗体制改革;积极改善医院管理水平,严厉打击职业医闹、医托;以诉讼为后盾调解机制,发挥人民调解优势作用;主动宣教知识,充分发挥媒体作用,从源头上减少医患纠纷的发生。

Through analyzing the current situation of mediation of doctor - patient disputes, this paper cleared the connotation of mediation of doctor - patient disputes and explored diversified measures of mediating medical dis- putes. It included changing the concept of medical education actively and deepening the reform of medical system constantly, improving the level of hospital management actively and cracking down the occupational medical trouble and hospital scalper, taking litigation as backed mediation mechanism and playing the advantage role of people in mediation, taking initiative to communicate the mission knowledge and playing the role of media fully, and thus to reduce the occurrence of doctor - patient disputes from the source.