期刊文献+

差评与追评对商品销量的影响研究

下载PDF
导出
摘要 通过对100样商品2017年4月和5月间月销量差值、差评数和追评数进行多元线性回归分析,建立回归模型,并对模型和各因素进行方差分析,检验得出模型拟合效果非常好。用得到的模型对其他商品进行月销量预测,预测值与真实值的相对误差非常小,模型可靠。引入调节变量后发现,差评数及追评数对月销量的影响与引入前相同,可为网络销售商及消费者提供建议和参考。
出处 《全国流通经济》 2017年第12期13-14,共2页 China Circulation Economy
基金 华中农业科教基金教材建设研究项目(NKJ201502020)
  • 相关文献

参考文献2

二级参考文献28

  • 1金志成,周象贤.受众卷入及其对广告传播效果的影响[J].心理科学进展,2007,15(1):154-162. 被引量:43
  • 2Thorsten H T,Gwinner K P,Walsh G, et al. Electronic Word- Of-Mouth Via Consumer-Opinion Platforms: What Motivates Consumers To Articulate Themselves On The lnternet[J]. Journal of Interact Market, 2004,18( 1 ) :38-52.
  • 32008中国网络社区电子商务研究报告[R].艾瑞咨询,2008.11.
  • 4Resnick P, Zeckhauser R, Trust Among Strangers in lnternet Transactions: Empirical Analysis of eBay' s Reputation System [ A] . Emerald Group Publishing Limited,2002 : 127-157.
  • 5Mulpuru S. How Damaging are Negative Customer Reviews [ J].Forrester Research. January 10,2007. hltp ://www. forrester. corn/Research/Document/Excerpt/0,7211 ,40649,00. html.
  • 6EastRt, Hammond K, Lomax W. Measuring the Impact of Posi- tive and Negative Word of Mouth on Brand Purchase Probability [ J]. Intern. Journal of Research in Marketing,2008(25 ) :215- 224.
  • 7Meijer M-M, Kleinnijenhuis J. Applying the Theories of Agen- da Setting and Issue Ownership in the Field of Business Communication [ J ]. Journal of Communication,2006,56 ( 3 ) :543-559.
  • 8RichinsL, Verhage J. Cross-cultural Differences in Consumer Attitudes and Their Implications for Complaints Management [ J]. International Journal of Research in Marketing, 1985 (2) : 197-296.
  • 9Mizerski R W. An Attributional Explanation of the Disproportionate Influence of Unfavorable Information [ J ]. Journal of Consumer Research, 1982,9 ( 1 ) : 301-310.
  • 10Wright P. The Harassed Decision Maker: Time Pressures, Distractions and the Use of Evidence[ J]. Journal of Applied Psychology, 1974(59) : 555-561.

共引文献65

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部