树立全面客户观 完善客户服务体系

Develop a holistic view of the customer improve customer service system

全面的客户观要求企业进一步在关注经济指标的同时,更加关注用户的观念,从而逐步完善客户服务体系,有效促进公司快速发展。提升客户信息的管理手段、规范管理流程、实现服务增值都是值得借鉴的必要举措。

Comprehensive view of the customer requirements enterprise focusing on the economic indicators for further at the same time, pay more attention to the idea of the user, so as to gradually perfect customer service system, effectively promote the company＇s rapid development. It is necessary to improve the management of customer information, standardize the management process and realize the value-added of service.