南京某三甲医院医生群体对第三方调解的认知调查

Investigation on the Cognition of Medical Staff on the Third-Party Mediation in a Tertiary General Hospital of Nanjing

目的对南京某三甲医院医生群体进行第三方调解认知调查,了解医生群体对第三方调解的认知现状并予以分析,以期提出合理化建议。方法以某三甲医院200名医务人员为研究对象,自行设计调查问卷,并利用卡方检验、非参数检验对数据进行统计学分析。结果 57.5%的医生认为医患关系较紧张;78.5%的医生群体对第三方调解有不同程度的了解;91.5%的医生群体认为第三方调解在化解医疗纠纷方面具有不同程度的作用;71.0%的医生群体不同程度听说过医疗责任险;89.5%的医生群体认为有必要购买医疗责任险。结论第三方调解逐步得到医生的认可,但作为新生事物仍需各级主体加大宣传进而充分发挥第三方调解作用。

Objective： To investigate and analyze the cognition onthe third -party mediation among medical staff in a tertiary general hospital of Nanjing, and thus to put forward rational suggestions. Method： A questionnaire survey was conducted among 200 doctors from a tertiary general hospital. Chi - square test and non - parametric test were used to analyze the data. Results：Totally 57.5% of doctors thought the doctor- patient relationship was tense,78.5% of doctors to some extent had understood the third- party mediation, 91.5% of doctors thoughtthe third -party mediation played a different role in dealing the medical disputes ,71.0% of doctors had heard of medi- cal liability insurance, and 89.5% of doctors thought it necessary to purchase the medical liability insurance. Conclusions： Doctors gradually accept the third - party mediation, hut as a new thing, the main bodies at all lev- els should publicize the third -party mediation so as to give full play to the role of it.