PDCA循环在新生儿科护理质量管理中的应用效果探讨

Study on Application Effect of PDCA Circulation in the Nursing Quality Management in the Department of Neonatology

目的总结PDCA循环应用于新生儿科护理中的质量管理效果。方法选取该院2016年3—12月收治的新生儿240例作为该次探讨对象,对其护理方法进行回顾性的分析研究,总结实施PDCA循环护理前后新生儿的护理质量评分及患儿家属的满意度评分。结果在采取PDCA循环护理后,患儿的基础护理、消毒护理以及病房管理等评分均有显著提高,且护理前后差异有统计学意义;患儿家属的满意程度也有很大提高;不良护理发生率显著降低。结论PDCA循环护理应用于新生儿科护理中,对于提高护理质量管理具有很大的益处,而且可以有效提高患儿家属的满意程度,降低不良护理发生率,很好地改善了医患关系,值得临床推广。

Objective To summarize the effect of PDCA circulation in the nursing quality management in the department of neonatology. Methods 240 cases of newborns admitted and treated in our hospital from March to December 2016 were selected and the nursing method was reviewed and the nursing quality score and satisfactory degree score of children＇s family before and after the PDCA circulation nursing were summarized. Results After PDCA circulation nursing, the basic nursing,disinfection nursing and ward management scores obviously increased and the difference before and after nursing was obvious, and the satisfactory degree of children＇s family was greatly increased, and the incidence rate of adverse nursing was obviously decreased. Conclusion The application of PDCA circulation nursing in the nursing in the department of neonatology is of great benefit to the improvement of nursing quality management, but can also effectively improve the satisfactory degree of children＇s family and reduce the incidence rate of adverse nursing, and better improve the medical relationship,which is worth clinical promotion.