高校图书馆电子阅览室服务管理微创新实践——以西南财经大学图书馆为例

Practices of Micro-innovation on E-reading Room Service Management in Academic Libraries——Taking the library of Southwestern University of Finance and Economics as an example

以西南财经大学图书馆为例,通过为期一年半的服务和管理微创新实践,充分重视并发挥用户体验的作用,解决管理人员缺少、上座率低下等一系列问题的同时,不断提升服务的创新性和管理的精准度,赋予电子阅览室以新的生命力。

In the case of the library in Southwestern University of Finance and Economics, this article, through one year and a half＇ s micro - innovation practices in service and management, fully pays attention on it and plays the functions of the users＇ experience, solves practical problems, such as lack of management personnel, low attend- ance and so on, constantly improves the service＇ s quality in services and accuracy in management.