基于公共图书馆服务效能调查的分析思考——以重庆图书馆为例

Analysis and Reflection Based on the Investigation of the Public Library Service Efficiency:Taking Chongqing Library as an Example

以重庆图书馆开展的服务效能调查数据为基础,对调查对象的基本信息及其对图书馆的评价等内容进行梳理和归纳分析,提出改进服务质量的相关策略,以期为提升公共图书馆的读者服务质量和水平提供借鉴。

Based on the survey data of service effectiveness in Chongqing library,this paper sorts out and analyses the basic information of the informants and their evaluation of the library,puts forward strategies to improve service quality,hope to provide reference for improving service quality of library.