人性化护理、个性化服务在手术室护理中的实施效果分析

Analysis of the Effects of Humanized Nursing and Personalized Service in Operating Room Nursing

目的探讨人性化护理、个性化服务在手术室护理中的实施效果。方法选取笔者所在医院2016年4-6月间收治的择期接受外科手术的患者300例,随机将其分为干预组和对照组,每组各150例。对照组患者进行常规护理。干预组则在此基础上采用人性化护理,个性化服务。对两组患者在进入手术室前和进入手术室后的恐惧心理和焦虑情绪、患者的血压、心率波动情况进行了统计和分析。结果干预组患者进入手术室前,恐惧心理和焦虑情绪评分为(32.67±12.27),血压为(97.5±12.8)mm Hg,心率为(93.7±11.8)。对照组患者恐惧心理和焦虑情绪评分为(36.94±12.78),血压为(99.8±12.5)mm Hg,心率为(105.4±10.6)。干预组明显低于对照组(P<0.05)。结论在手术室中实施人性化护理、个性化服务能有效降低患者的恐惧心理和焦虑情绪,使心率、血压等生命体征处于相对平稳状态。能使患者心平气和、积极乐观地接受手术治疗,术后积极配合医生及病房护理而早日康复。

Objective： To explore the effects of humanized nursing and personalized service in operating room nursing. Methods： A total of 300 patients who underwent surgical surgery in our hospital from April 2016 to June 2016 were randomly divided into the intervention group （n = 150） and control group （n = 150）. Patients in the control group were treated with routine nursing care. On this basis, patients in the intervention group were provided with integral perioperative nursing of humanized nursing and personalized service. The fear, anxiety, blood pres- sure and heart rate fluctuations of both two groups before and after entering operating room were statistically ana- lyzed. Results ： Before entering operating room, the fear and anxiety scores of the patients in the intervention group were （32.67 ＋ 12.27）, the blood pressure was （97.5 ±12.8） mmHg, and the heart rate was （93.7 ± 11.8）. The fear and anxiety scores in the control group were （ 36.94 ± 12.78 ）, the blood pressure was （ 99.8 ± 12.5 ） mmHg, and the heart rate was （105.4 ± 10.6）. The intervention group was significantly lower than the control group （P 〈 0.05）. Conclusion ： The implementation of humanized nursing and personalized service can effectively reduce the patient＇ s fear and anxiety to make the heart rate, blood pressure and other vital signs be in a relatively stable state; can make patients calm, positive and optimistic to undergo the surgery and actively cooperate with doc- tors and ward nursing, thus to get well soon.