系统心理援助对门诊护理人员心理健康水平的影响

Effect of systematic psychological assistance on psychological health of outpatient nursing staffs

目的研究分析系统心理援助对于门诊护理人员心理健康水平的影响。方法选取2015年6月至2016年6月我院在岗护理人员40例,按随机数字表法分为观察组与对照组,每组20例。对照组予以常规心理健康宣教,观察组在对照组基础上予以系统心理援助,比较两组干预前后症状自评量表(SCL-90)评分、Maslach工作疲溃感量表评分(MBI)。结果干预前两组护理人员的各量表评分无显著差异(P>0.05),且干预后均得到改善。干预后观察组的个人成就感(PA)评分显著高于对照组,去人格化倾向(DP)及情感枯竭(EE)评分均显著低于对照组(P<0.05);干预后观察组SCL-90量表各维度评分均显著低于对照组(P<0.05)。结论在常规健康宣教的基础上,合并系统心理援助有利于更好地改善门诊护理人员的心理健康并减轻其职业压力,值得推广应用。

Objective To explore the effect of systematic psychological assistance on psychological health of outpatient nursing staffs. Methods 40 outpatient nursing staffs in our hospital were recruited from June 2015 to June 2016,and were divided into the observation group and the control group according to random number table method,with 20 cases in each group. The control group received conventional mental health education,while the observation group was offered systematic psychological assistance on the basis of the control group. The Symptom Self-Rating Scale（SCL-90）score and Maslach Burnout Inventory（MBI）score were analyzed and compared between the two groups. Results Before intervention,the scores of each scale showed no significant difference between the two groups（P〈0.05）, all parameter mentioned above improved after intervention（P〈0.05）. After intervention,the personal accomplishment（PA）score of the observation group was significantly higher,while the depersonalization（DP）and emotional exhaustion（EE）scores were significantly lower（P〈0.05）,compared with the control group;in addition,the scores of each dimension of SCL-90 scale of the observation group were significantly lower than those of the control group（P〈0.05）. Conclusion Systematic psychological assistance on the basis of conventional mental health education is more helpful in improving the psychological health and reduce the occupational stress of outpatient nursing staffs,and thus it is worthpopularizing.