大型水利水电工程一线办公室管理工作探析——以中国三峡集团乌东德水电站为例

Frontline Office Management Experience in Large-scale Water Conservancy and Hydropower Projects——A Case Study of Wudongde Hydropower Station

作为大型水利水电工程一线办公室,从"推进制度和组织建设、加强自身学习、改进工作方式、强化工作考核、创新工作思路"等方面入手,努力构建"学习型、勤练型、服务型"优秀服务窗口,以"服务工程建设、服务全体员工"为中心。作为建设部各项工作中的发起者、服务者、提醒者、引导者、问责者、考核者,还将努力实现各项管理工作的"规范化、制度化、标准化、精细化",不忘初心、继续前进,为把乌东德水电站建设为"十三五"示范工程贡献力量。

The frontline office management experience in Wudongde Hydropower Station is summarized. Several issues are emphasized, including the institution and organization construction, self- learning, work method improvement, work performance assessment, and the innovative thinking. The target is to build learning, practicing and serving oriented ex- cellent service windows. The focus should be serving the engineering construction and serving the whole staff. As the in- itiator, service provider, reminder, guider, accountability executor, and examiner of all work of the project construc- tion, the management of the frontline office should be of normalization, institutionalization, standardization and refine- ment. It could be useful reference for the frontline office management of other large-scale water conservancy and hydro- power projects.