提升心内科老年患者健康教育知晓率的实践和效果评价

Application of Continuous Quality Improvement in Raising the Awareness of Health Education for Drug Inspection

目的观察持续质量改进(CQI)在提高药物检查健康教育知晓率中的应用效果。方法针对我院患者药物、检查注意事项等方面知晓率普遍较低现状,成立质量管理小组,进行质量持续改进,对比实施前后患者药物检查健康教育知晓率及患者护理满意度。结果 CQI实施后,患者用药指导知晓率、饮食指导知晓率、检查指导知晓率、疾病了解知晓率分别为92.00%、95.00%、91.00%、93.00%,均明显高于CQI实施前的64.00%、70.00%、60.00%、68.00%,差异均有统计学意义(P<0.05)。CQI实施后,患者对护理人员满意度评分为(94.49±12.56)分,明显高于实施前的(82.74±11.53)分,差异有统计学意义(P<0.05)。结论实施CQI可有效提高患者药物检查健康教育知晓率及护理满意度。

Objective To observe the application effects of continuous quality improvement （CQI） in improving the awareness rate of health education for drug examination. Methods The quality management team was established for low awareness rate of knowledge about drug and examination, and CQI was implemented. The awareness rate of knowledge about drug and nursing satisfaction of patients were compared before and after the implementation. Results After the implementation of CQI, the awareness rates of medication guidance, dietary guidance, examinationand the disease were were significantly higher than those before theimplementation （92.00%, 95.00%, 91.00%, 93.00% vs. 64.00%, 70.00%60.00%, 68.00%） （P 〈 0.05）. After the implementation of CQI, the scoreof satisfaction of patients with nursing staff was signifcantly higher thanthat before implementation [（94.49±12.56） vs. （82.74±11.53）] （P 〈 0.05）Conclusion The implementation of CQI can effectively improve theawareness rate of drug examination and nursing satisfaction.