利用信息技术促进医患和谐

Promote the harmony between doctors and patients with information technology

信息技术与医疗业务的融合发展为医患矛盾提供了解决方案。充分利用信息技术上扩宽信息渠道、丰富服务方式、提高诊疗业务水平,一方面可以增进患者对医方的理解,另一方面可以促进医院诊疗服务水平的发展,进而提高患者对医疗服务的满意度,促进医患关系的进一步和谐。

The development of both of information technology and medical service provides a solution to the conflicts between patients and doctors. The information technology can be used to broaden the channels of information, rich service mode, and improve the treatment level,through which patients could understand the hospital more, and the hospital could provide bettermedical services.Further fully, It could improve the patients＇ satisfaction on medical services, and build harmonious hospital patient relationship,