自动化信任和依赖对航空安全的危害及其改进

The detriments and improvement of automation trust and dependence to aviation safety

自动化系统在现今航空业中得到了广泛应用,然而复杂的自动化系统的引入产生了新的失误模式,使航空人因安全问题变得更加突出。受多种因素影响,操作者在与自动化系统的交互过程中并不总能达到适度的信任校准水平。非适度自动化信任和依赖引发了严重的航空安全事故。值得欣慰的是,以人为中心的自动化显示设计和训练能够将非适度自动化信任和依赖调整到适度状态。

Currently, automation systems have been widely appllea m alrnnes, nuw^w,, ~ complex automation systems has already triggered new error models, which make the human factors related aviation safety issues prominent. Affected by many factors, users can＇t always achieve the adjusted level of trust, when they interact with automation systems. There are various safety incidents in aviation, which induced by unadjusted automation trust and dependence. But, it should be noted that the display design and training of human-centered automation can turn the unadjusted automation trust and dependence to the adjusted state.