基于Web日志的医务人员网络信息行为研究

Study on web Information behavior of healthcare professionals based on web log

目的:了解医务人员网络信息行为特征,以促进医院图书馆改善信息服务,提高服务质量。方法:使用Piwik开源分析工具对医院图书馆网站的Web日志文件进行处理,从网络流量、离站链接数量、页面访问次数、用户信息行为时间偏好、浏览器及访问设备等角度分析医务人员网络信息行为。结果:医务人员的信息行为频繁,主要目的是使用电子资源,信息行为发生的时间主要集中于工作时间。结论:医院图书馆应该加强图书馆网站内容建设,优化网站设计,根据信息行为的时间偏好更新信息,加大图书馆宣传力度,提升服务质量。

Objective To investigate the network information behavior characteristics of medical staff for improving the information service of hospital libraries.Methods The network information behaviors of medical staff were analyzed in aspects of the flow rate on Website,the number of off-station linkages,the times of page visiting,the time preference of users information behaviors,browsers,and access devices according to the Web log processed by Piwik analysis software.Results The information behaviors of medical staff were frequent.Their major objective was to use the electronic resources.The information behaviors of medical staff were focused on their working time.Conclusion Hospital libraries should strengthen the construction of their Website contents,optimize their Website design,update their information and improve their information service according to the time preference of their users information behaviors.