内分泌科患者及家属应用JCI标准执行健康教育流程的效果观察

JCI Standard-based Health Education for Patients and their Families in Endocrinology Department

目的探讨JCI标准健康教育流程在内分泌科患者及家属中的应用效果。方法采用随机数字表法将内分泌科住院的240例患者及其240名家属分为观察组(n=240)和对照组(n=240),对照组采用常规健康教育,观察组采用JCI标准健康教育流程。观察比较2组患者健康教育知识合格率及满意度、2组患者家属接受健康教育知识依从性。结果观察组患者的疾病饮食、症状、药物、管道、技能、活动、自我照护、安全、辅助检查、医用器械、手卫生及患者权利义务的健康教育知识合格率均高于对照组(P<0.05);观察组患者的健康教育评估、满足患者教育需求、健康教育方式、健康教育效果评价、医护与患者沟通满意度均高于对照组(P<0.05);观察组家属接受健康教育知识的依从性高于对照组(P<0.05)。结论实施JCI标准下健康教育流程,可提高患者健康教育知识水平,促进患者健康管理,提高患者健康教育满意度,并提高患者家属接受健康教育知识的完全依从性,值得临床借鉴使用。

Objective To explore the effect of health education based on JCI standard for patients and their families in endocrinology department.Methods Inpatients and their families in endocrinology department were divided into observation group（ n=240） and control group（n =240）.Routine health education was conducted in control group and health education based on JCI standard in observation group.Patients＇ health education knowledge and their satisfaction,their families ＇ compliance of receiving health education knowledge in 2 groups were compared.Results Patients in observation group grasped more health education knowledge including diet,symptoms,medication,pipelines,skills,activities,and self-care ability,security,auxiliary examination,medical apparatus and instruments,hand hygiene and patients rights and obligations when compared those in control group（P〈0.05）;health education evaluation,meeting the demand of patient education,assessment of health education effect,communication satisfaction between medical staff and patient were higher than control group（P〈0.05）;the compliance of receiving health education knowledge in observation group was obviously higher than that of control group（P〈0.05）.Conclusion Health education based on JCI standard can improve the level of the patients＇ health education knowledge and their satisfaction,and enhance patients ＇ health management and it is worthy of clinical application.